# Contact Plantvita - Orders, Ingredients & Returns

Get in touch with Plantvita about an order, an ingredient or allergen question, how to take a product, or a return. Send a message through the enquiry form on the contact page and a real person replies within 24 hours on business days. This page lists every way to reach us - the support mailbox, support hours, what we can help with, and the self-serve pages that are usually faster.

## Fastest Way to Reach Us

- Email: [care@plantvita.in](mailto:care@plantvita.in) - reply within 24 hours on business days
- Phone: Phone support is not live yet. Use the enquiry form instead; it is the fastest route to us right now.
- Registered seller: Eaglehatch Lifetech LLP, Maharashtra, India. GSTIN 27AAHFE8199B1Z7. Registered address to be published.

## Send a Message - Enquiry Form

The contact page carries an enquiry form. It collects:

- Full Name
- Email
- Phone (optional)
- Subject
- Message

Include your order number if your question is about an existing order - it saves a round trip. The form is protected by Cloudflare Turnstile and the submission is emailed to our support inbox.

## What We Can Help With

### Order & delivery

Where your order is, changing an address before dispatch, or a Cash on Delivery attempt that failed.

### Ingredients & allergens

Full ingredient lists, allergen declarations, and whether a formula suits a vegan or vegetarian diet.

### How to use a product

Serving sizes, when to take a supplement, and how to store a pack once it is opened.

### Returns & refunds

Damaged, leaking or wrong items, cancellations before dispatch, and refund status.

We cannot give medical advice. If you are pregnant, nursing, taking prescription medication or managing a health condition, please speak to your doctor before adding any supplement to your routine.

## Support Hours

- Mon - Fri: 10:00 AM - 6:00 PM IST
- Saturday: 10:00 AM - 2:00 PM IST
- Sunday: Closed, email monitored

## Faster Than Writing In

- [Track an Order](https://www.plantvita.in/track-order)
- [Read the FAQ](https://www.plantvita.in/faq)
- [Shipping Policy](https://www.plantvita.in/shipping)
- [Refund & Cancellation Policy](https://www.plantvita.in/refund)

## Contact

- Brand: Plantvita
- Seller: Eaglehatch Lifetech LLP
- GSTIN: 27AAHFE8199B1Z7
- Email: care@plantvita.in
- Website: https://www.plantvita.in
- Registered address: to be published before launch.